Frequently Asked Questions

DECRETON is a consortium of experts founded in 2025 in Mortain-Bocage. It assesses needs, outlines the steps involved, and coordinates the necessary expertise for technical and entrepreneurial projects. Depending on the assignment, DECRETON can call upon Élec & Confort, AEGIR, or specialized partners.

Because a project can involve multiple aspects: technical, energy, connectivity, business development, visibility, or stakeholder coordination. DECRETON brings these needs together into a cohesive approach, with a clearly defined scope and responsibilities.

DECRETON provides comprehensive analysis, structuring, and coordination. Élec & Confort handles technical requirements such as electrical work, heating, plumbing, ventilation, energy, and utility networks. AEGIR supports business creation, structuring, and development. All three brands are legally part of DECRETON SAS.

No. DECRETON does not seek to handle everything directly. The group relies on its own divisions and on specialized partners when a project requires additional skills, qualifications, or insurance.

Yes. Élec & Confort can work independently on a specific technical need. AEGIR can manage a business project on its own. DECRETON is primarily involved when it is necessary to analyze multiple aspects, organize the steps, or coordinate various areas of expertise.

DECRETON provides support to individuals, self-employed professionals, artisans, business owners, entrepreneurs, microbusinesses, small and medium-sized enterprises (SMEs), project initiators, service sector organizations, local governments, and investors, depending on the nature and scope of the assignment.

DECRETON begins by understanding the need, identifying priorities, and defining an approach. Depending on the assignment, the team may propose a non-regulatory assessment, an action plan, coordination among stakeholders, or follow-up. Each service is limited to the scope defined in the proposal.

Describe your situation, your goals, your constraints, your estimated budget, and your timeline. DECRETON will review your request and refer you to Élec & Confort, AEGIR, a coordination service, or a suitable partner.

Depending on the nature of the project, we offer a phone call, a video conference, a site visit, or an assessment. The goal is to define the scope of the project before providing a quote or a proposal for our services.

The initial consultation may be free of charge. Structured assessments, audits, detailed site visits, and studies are considered separate services when this is specified prior to engagement. Their rates depend on the scope of work, travel expenses, and expected deliverables.

Quotes are sent online. You can review the terms and conditions, ask questions, and confirm your decision at your leisure. No additional services will be provided without your prior approval.

The monitoring method depends on the project: progress updates, reports, interim deliverables, a schedule, or a tracking spreadsheet. The specific details are outlined in the proposal.

Élec & Confort is DECRETON’s technical division. It specializes in electrical work, heating, plumbing, ventilation, maintenance, repair services, utility systems, connected devices, and energy solutions, within the scope of its qualifications and insurance coverage.

Élec & Confort provides services for residential properties, vacation rentals, retail spaces, offices, workshops, commercial buildings, and business premises, depending on the nature of the work and the service area.

Yes, depending on the project: new installation, renovation, safety upgrades, panel replacement, specialized circuits, low-voltage systems, troubleshooting, or maintenance.

Urgent requests may be given priority based on availability, location, and the nature of the problem. The applicable rate will be provided before service is performed.

DECRETON can evaluate energy storage and management projects. For work requiring specific qualifications, a qualified partner may be brought in. Each party remains responsible for its own services.

Élec & Confort provides service for AC charging stations up to 22 kW, subject to applicable qualifications, compliance of the existing installation, and the scope of coverage under the insurance policy.

Maintenance services may be offered for certain equipment. The scope, frequency, exclusions, and terms of service are specified in the contract.

AEGIR supports entrepreneurs, freelancers, and businesses in analyzing, structuring, launching, and growing their businesses. This support may cover product offerings, market positioning, visibility, sales organization, and performance tracking.

Yes. Our support can include helping to clarify the project, the offering, pricing, positioning, sales tools, visibility, and launch preparation.

Yes. AEGIR can help when a company wants to clarify its offering, improve its visibility, organize its sales outreach, develop a new line of business, or overcome a sales bottleneck.

No. The website is just one possible tool. Our support begins with the project, the offering, the positioning, and the business objectives.

A product offering that is difficult to understand, a poorly prepared launch, insufficient visibility, unstructured prospecting, an inconsistent brand image, or a project that lacks a clear approach and priorities.

No. AEGIR supports projects in France and Belgium, primarily remotely. Meetings or travel may be arranged depending on the assignment.

The consulting process typically begins with a needs assessment or diagnostic evaluation. A roadmap and proposal are then developed. The actions can be carried out by AEGIR, the client, or partners, depending on the scope of the project.

DECRETON can offer a visual technical inspection or a preliminary analysis to identify areas of concern and obvious areas requiring repair. This service does not replace a regulated expert assessment or mandatory inspections.

No. It does not replace the Energy Performance Certificate (EPC), mandatory inspections, a structural assessment, or the opinion of an architect or a licensed professional.

DECRETON can carry out a contractually defined analysis or coordination assignment. Contractors perform and bill for their own work under their own responsibility. When the assignment requires a general contractor, an architect, or a licensed engineering firm, DECRETON provides additional support or advises the client.

Yes. The group can provide support in technical analysis, electrical and HVAC work, networks, connectivity, business planning, and marketing.

Technical concierge services or one-time inspections may be considered depending on the area, frequency, and responsibilities specified in the contract.

No. DECRETON does not engage in regulated rental management activities such as collecting rent, signing leases, or providing legal representation for the landlord.

Networks, Wi-Fi, connected devices, and data backup have become essential in many homes and business premises. Planning for them early on prevents costly recovery efforts and improves operational continuity.

Depending on the project: Ethernet cabling, network cabinets and racks, Wi-Fi access points, switches, NAS, backup solutions, connected devices, and multi-zone coverage.

Yes. A renovation is often the best time to organize the wiring, access points, power supplies, and technical equipment.

Depending on the scope of coverage and the equipment selected, Élec & Confort can provide services for intercom systems, access control, certain video surveillance systems, home automation, and connected devices.

Coordination involves organizing communication, information, milestones, and interfaces among multiple stakeholders. The scope may include an action plan, monitoring, reporting, and alerts regarding deviations. It does not automatically replace a project management role.

DECRETON can analyze a need, assemble a team of partners, and develop a solution once the necessary expertise, insurance coverage, and capabilities are in place. Each case is reviewed before we commit to it.

No. DECRETON does not perform regulated services reserved for architects or other authorized professionals. A DECRETON coordination assignment is defined by contract and may complement the work of these professionals.

For projects that involve multiple needs: technical work, utility networks, renovation, business launches, specialized partners, commercial spaces, or business development in France and Belgium.

Describe the project, its current stage, its constraints, and its deadlines. An initial discussion will help us assess the feasibility of providing support and define the appropriate scope.

You can use the form, call us, or send an email. Depending on the request, a site visit, an assessment, or an in-depth discussion may be necessary before we can provide a quote.

Quotes are submitted online. Acceptance of a quote binds the parties in accordance with the terms specified in the quote and the applicable Terms and Conditions.

Any travel expenses are specified in the quote based on the distance, duration, and nature of the assignment.

The payment terms are listed on the estimate. A down payment or payment in installments may be arranged depending on the nature and duration of the service.

Yes. The applicable terms and conditions are available on the relevant websites and may be attached to the quote.

Work covered under the ten-year warranty is covered only if it falls within the scope of the activities specified in the current insurance policy. A certificate may be provided before the work in question begins.

The exact scope depends on the current certificate. You should always refer to the document provided to verify the activity, the validity period, and any restrictions.

The warranty of satisfactory completion is valid for one year from the date of acceptance of the work, in accordance with the terms provided by law. Any defects must be reported in writing.

The problem must be reported promptly and in writing. The situation is analyzed to determine the applicable warranty, the party responsible, and the procedure to follow.

Élec & Confort primarily serves Normandy and neighboring departments. Projects located farther away are evaluated on a case-by-case basis.

DECRETON can work with tradespeople, engineering firms, building inspectors, brokers, architects, certified public accountants, financing institutions, and other professionals as needed. Each partner operates under its own contractual framework.

No. AEGIR supports projects in France and Belgium, primarily remotely, with in-person visits arranged when necessary.

Yes, subject to verification of the scope, insurance coverage, contractual terms, service area, and available capacity.

Describe your business, your qualifications, your insurance coverage, your service area, and the type of partnership you are seeking. All partnerships are governed by a written agreement.

DECRETON can analyze needs, identify non-regulatory areas for improvement, develop an action plan, and coordinate stakeholders. Regulatory audits and work requiring specific qualifications are entrusted to authorized professionals.

The Energy Performance Certificate (EPC) is a regulatory assessment conducted by a certified professional. A DECRETON analysis is a non-regulatory service designed to understand usage patterns, constraints, and priorities. It is never a substitute for an EPC or a regulatory audit.

You need to start with the actual data, the project's requirements, and its constraints. DECRETON can help prioritize actions based on their impact, cost, feasibility, and payback period.

DECRETON can help gather information, organize the steps involved, and refer you to the appropriate professionals. Eligibility, the review process, and the awarding of financial assistance depend on the relevant agencies and the rules in effect.

AEGIR can provide a non-regulatory assessment or guidance regarding emission sources, available data, and areas for improvement. For regulatory requirements or certification, the company is referred to an authorized service provider.

Requests from local governments can be evaluated based on their scope, the applicable procurement procedures, the required expertise, and the necessary partners.